Refund policy

Cancellation

Since the product is fully customised we will unfortunately not be able to cancel your order.

Replacement

If you have received the product in a damaged, broken, defective or not usable condition, you can contact our customer support via email at gadgets.destiny@gmail.com  or call us on     +91 9786677799. You will have to email or whatsapp us proof of the product condition in the form of videos. Once approved, the product will be replaced for free. Our products are customised on order, and the replacement will be shipped in 1-5 days. Unboxing Video is mandatory for any claims.

Refund

If product is unavailable or shipped incorrectly, the refund will be processed from our end within 1-3 business day from the time the returned shipment is received by us. The refunded payment will show up in your payment method in anywhere from 3-5 business days. Unboxing Video is mandatory for any claims.

Return and Refund Not Applicable for:

When you place an order, you will be asked to confirm certain details like the item’s size, design, model and spelling. Failure to provide accurate information does not qualify for exchange or refund. Hence, we do not accept returns or exchanges for your selection of incorrect items, sizes, and model.